Introduction
Jetin ("we", "us", or "our") operates the Jetin private jet charter service and Jetin Affiliate Program (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.
Scope of This Policy
This policy applies to:
- Clients booking private jet charters
- Participants in our Affiliate Program
- Visitors to our websites and mobile applications
- Recipients of our marketing communications
By using our Services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
1. Personal Information
We may collect the following personal information:
- For Charter Clients: Full name, contact details, passport information, payment details, travel preferences, and flight history
- For Affiliates: Business information, tax identification, bank details, marketing performance data, and referral tracking information
- For All Users: IP address, device information, and browsing behavior on our platforms
2. How We Collect Information
- Directly from you when you book flights or join our Affiliate Program
- Through affiliate tracking links and referral codes
- Automatically through cookies and tracking technologies
- From third parties (e.g., payment processors, travel agencies)
- Through our mobile applications and website interactions
3. Special Category Data
For flight security and immigration compliance, we may collect sensitive information including government-issued ID numbers and, when required, health-related information necessary for safe air travel.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our private jet charter services
- To operate and manage the Affiliate Program, including commission calculations and payments
- To track referrals and verify qualified bookings for affiliate commissions
- To process payments and calculate commissions (paid 10 days after flight confirmation)
- To communicate with you about bookings, account status, and program updates
- To personalize your experience and improve our Services
- To comply with legal obligations (e.g., customs, immigration, and aviation security requirements)
- To prevent fraud and enhance security
- For marketing and promotional purposes (with your consent where required)
Affiliate Program Specific Uses
- Tracking referral sources and booking conversions
- Calculating and processing commission payments
- Providing performance reports and marketing insights
- Communicating program updates and payment notifications
Information Sharing & Disclosure
We may share your information with:
- Aviation Partners: Aircraft operators, ground handlers, and FBOs necessary for flight operations
- Service Providers: Payment processors, IT services, marketing agencies, and customer support
- Government Authorities: Customs, immigration, and aviation security as required by law
- Affiliate Managers: Limited information to verify referral claims and calculate commissions
- Payment Processors: Bank details for commission payouts (processed 10 days after flight confirmation)
- Business Transfers: In connection with any merger or sale of company assets
International Data Transfers
Given the global nature of private aviation, your information may be transferred to and processed in countries outside your residence, including jurisdictions with different data protection laws. We implement appropriate safeguards for such transfers.
Data Security
We implement robust security measures to protect your information:
- Encryption of sensitive data in transit and at rest
- Secure storage of affiliate banking and tax information
- Access controls and authentication protocols
- Regular security audits and vulnerability testing
- Employee training on data protection
- Secure destruction of data when no longer needed
Affiliate Data Protection
- Bank details encrypted and accessible only to authorized finance personnel
- Two-factor authentication for affiliate account access
- Regular audits of commission calculations and payment processing
While we strive to protect your information, no security system is impenetrable. We cannot guarantee absolute security of data transmitted to our systems.
Your Privacy Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request copies of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data under certain circumstances
- Restriction: Request limitation of processing
- Portability: Request transfer of your data to another service
- Objection: Object to certain processing activities
- Withdraw Consent: Where processing is based on consent
- Commission Information: Request details about commission calculations and payments
To exercise these rights, please contact us at privacy@jetin.co. We may require verification of your identity before processing requests.
Policy Updates
We may update this Privacy Policy periodically. We will notify you of significant changes by:
- Posting the new policy on our website with a new "Last Updated" date
- Sending email notifications to registered users
- Displaying prominent notices in our applications
- Notifying affiliates through program dashboard announcements
Your continued use of our Services after such changes constitutes acceptance of the updated policy.
Contact Information
For questions about this Privacy Policy or our data practices:
Email: privacy@jetin.co
Mailing Address: Jetin Privacy Office, [Your Business Address]
Affiliate Support: fly@jetin.co or +1 (762) 366-4472